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LEVY PILOTTE S.E.N.C.R.L. / L L P
TECHNICAL SUPPORT PORTAL


 How OnlineRemote Support Service Works

 Steps to use OnlineRemote

                         BY APPOINTMENT ONLY !

Please call Levy Pilotte LLP IT Dept. at (514 ) 487-1566 to schedule support session first !

STEP 1: OnlineRemote Support Login

Please provide your name and a company , choose support representative from drop down menu list as shown on pic1. When finished click on "Click Here ! " button to continue ...

Pic 1

                                     Pic 1

STEP 2: Awaiting response from Technical Support Specialist.

Pic 2

                                     Pic 2

STEP 3: Running the one time security token based software for desktop sharing .

When propted as on Pic 3 please click on Run button

Pic 3

                                   Pic 3

STEP 4: Permit Technical Support Specialist to share your screen.

To permit Support Specialist to Share your screen, mouse and keyboard Click on OK button.

Pic 4

                                          Pic 4

You have a full control over this section sharing. You can chat with a Support Specialist and at any time you can stop sharing session by using a ScreenSharing menu as shown on pic 4

READY ?

 ENTER ONLINE REMOTE                     Having troubles to connect ? Try it here !